Table Top Internet Open Internet Policy Disclosure
Updated: 5-31-2012 GENERAL
Table Top does not engage in any
traffic shaping or filtering that would restrict the transmission
of lawful network traffic. Lawful content, ports, applications,
services, or non-harmful devices are not blocked from the
Table Top Internet network subject to the Table Top Internet
Acceptable Use Policy.
ACCEPTABLE USE POLICY
http://www.tabletoptelephone.com/terms_acceptable_use.html
PERFORMANCE
Table Top Internet offers several broadband
Internet access products utilizing DSL technologies. Service
details may be viewed at the following link,
http://www.tabletoptelephone.com/internet_access.html
Published broadband speeds represent sync rates
between our serving equipment and the Internet Gateway. Generally, Table Top
broadband products are capable of supporting real time
applications such as VoIP and video streaming. Specific detail
regarding performance can be found at the following non-affiliated Speed Test link,
http://www.speedtest.net/
Internet congestion and
latency experienced beyond the Table Top Internet network is
outside the control of the provider. All concerns with broadband
data rates should be reported to Table Top Internet by by calling 520-387-5676 or 1-800-560-8101.
NETWORK MANAGEMENT
Table Top Internet monitors and manages the
shared network bandwidth to provide users with broadband
experiences consistent with the products they have purchased. At
times network congestion may occur and when it does packets can be
dropped or delayed which may result in service degradation.
Because the network is shared by all users Table Top Internet
reserves the right to implement traffic management policy during
periods of peak demand. Table Top Internet does take measures to
protect its network. Generally, Table Top Internet does not
interfere with the use of specific protocols or ports. In the
interest of network security Table Top Internet does block all
incoming DNS queries through Port 50 not destined for the Table
Top Internet DNS Servers. Customers who wish to utilize Port 50
can contact Table Top Internet at 520.387.7676 to request access.
Additionally, all inbound and outbound Table Top Internet email
traffic is filtered through our email server virus protection.
This virus protection cannot be removed. Each customer email
account is provisioned with a SPAM filter which the user can
control through an administration portal. DEVICE ATTACHMENT
There are no restrictions on the lawful devices
a customer may connect to the Table Top Internet network. If a
customer chooses to use their own Internet Gateway it must be compliant
with any transmission protocol currently in use in the network.
The customer is strongly advised to contact Table Top Internet to
determine which protocol is in use at your service location. Table
Top Internet assumes no responsibility for the network
compatibility, performance or technical support of customer
provided equipment not purchased or rented from Table Top
Internet. COMMERCIAL TERMS
You can view current broadband Internet access
pricing information at the following link,
http://www.tabletoptelephone.com.com/internet_access.html
Or you can contact our Customer Service Office at 520.387.7676 or
1.800.560.8101 Monday
through Friday 7:00 a.m. to 5:30 p.m. or send an email to
customersvc@tabletoptelephone.com. For additional information
regarding broadband services you can view current Terms and
Conditions and our Privacy Policy at the following link,
http://www.tabletoptelephone.com/termsofusedirectory.html |
