Our Story

Our Story

Our Family, Keeping Your Family Connected Since 1908

Ponderosa was founded by Harmon Bigelow and is one of a small handful of companies in the Central Valley that is still family-owned and operated for over 100 years. From our humble beginnings as a stagecoach transportation company, carrying U.S. mail with just two horses and a small spring wagon, to having the first woman President of the California Telephone Association, our company has a rich and progressive history.

Today, we’re proud to say our Ponderosa family has grown to 80 employees who serve thousands of customers in rural communities throughout our region. And it’s the values we began with that have brought us here and will lead us into the future: our passion for service to our community, our dedication to preserving a beloved rural American lifestyle for generations to come and our mission to keep people connected to the ones they love.

Ponderosa Timeline

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Celebrating Local Heritage

The Helm / Wagner Family continues with pioneering spirit, inspired by past generations.

Home is where the heart is —
for 5 generations

By Linda Helm

It’s late summer so we have foil on the windows to cut the heat and glare from the sun. We sleep in a tent in the backyard because our little house is just too hot. As I write this, a feisty yellow jacket is trying to gain entrance through a torn screen. The “snake proof’ fence my father engineered some forty years ago is now falling down in places. Needless to say, it is no longer snake proof. And it looks like someone, at one time, tried to drive through our gate without first opening it. When winter comes, so do the rains. Then it’s time to worry about the leaky flashing around the lopsided chimney my great uncle built or the cold invading the house through a damper-free fireplace. Home is a contractor’s paradise and a “city-dweller’s” nightmare. The need for repairs seems endless and sometimes even insurmountable.

Wagner Family Cemetery, Friant, CA

Home is the land of my great-grandparents, the Wagners, who first settled here in 1856. Home to bobcat, coyote, hawk, quail, and owl and, yes, even the occasional rattlesnake. Home to a one-eyed feral cat and a persnickety Schnauzer named Fred. Home to the house my father built and my parents lived in for almost 25 years. To a ranch where I spent weekends of my youth digging for arrowheads or swimming in the windmill water tank.

Like bits of obsidian, there are memories here in abundance. I love this place and now, too, so do my children. So we withstand the small discomforts because we take comfort in what we have gained from living up here in these untamed foothills. A sense of pride in being able to say we are the 4th and 5th generations living here; an understanding of what it takes to actually endure and, more importantly, conquer one hardship after another; and, finally, a greater appreciation for each other, individually and as family.


Crossing the Plains in 1856

An Autobiography by Francis Helm McClure
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Communications for Life

Like Ponderosa, Linda Helm, a mother and law school graduate, understands the value communication services bring to help her carry on her family heritage ̶ for her children and future generations. 

Family spring wagon, mid-1800s
Snake-proof fence
Linda Helm with her children, Mary and Joel
Outing on the San Joaquin River circa 1921
Jacob Wagner, circa 1930
Sheppard’s bunkhouse on property
Windmill on property