Troubleshooting? We Can Help
Voice Repair Dial 6-1-1,
1.559.868.6000 or 1.800.682.1878
After hours and on weekends, a supervisor will respond when you leave a voice message in our repair center voice mailbox. Call for the most expedient response time. Email contact may delay response.
Troubleshoot Your Telephone Problem
What to do if you can’t receive calls from a party outside the Ponderosa network
Internet Technical Support
Dial 1.800.903.1444, or e-mail firstname.lastname@example.org
Troubleshooting Slow Internet (Common Causes)
Internet Frequently Asked Questions
■ Email server settings are mail.netptc.net for incoming & outgoing POP mail servers.
SecureIT Plus Support
Contact Number: 1.877.373.3320